Refund Policy
At Fernandes Taxi Service, we strive to provide reliable and hassle-free transportation services. This Refund Policy outlines the terms for cancellations and refunds.
1. Booking Cancellation
- Customers may cancel their booking by contacting us via phone or email.
- Cancellation requests must be made before the scheduled pickup time.
2. Refund Eligibility
- Refunds may be provided for cancellations made within the applicable cancellation period.
- No refund will be issued for last-minute cancellations, no-shows, or if the customer fails to arrive at the pickup location on time.
- Refund eligibility is subject to the circumstances of the booking.
3. Service Cancellation by Us
If Fernandes Taxi Service is unable to provide the confirmed service due to unforeseen circumstances, customers will be offered either:
- A full refund, or
- An alternative vehicle or rescheduled booking, subject to availability.
4. Refund Processing
Approved refunds will be processed using the original payment method whenever possible. Processing times may vary depending on the payment provider or bank.
5. Non-Refundable Charges
The following charges, where applicable, are generally non-refundable:
- Toll charges
- Parking fees
- State taxes
- Any additional expenses incurred during the trip
6. Changes to This Policy
Fernandes Taxi Service reserves the right to modify this Refund Policy at any time. Any updates will be posted on this page.
7. Contact Us
For any refund or cancellation-related questions, please contact us:
Fernandes Taxi Service
📍 3/49 Muddawado, Saligao, Bardez, North Goa – 403511
📞 +91 74986 55311
📧 glintonfernandes50@gmail.com